A clear route to delete your data.
These instructions explain how to request deletion of data associated with AskJary and Jary AI services, including data received through enabled Meta products.
Effective: 25 August 2026
1. Submit a deletion request
Email support@askjary.com from the email address associated with your account. Use the subject “AskJary data deletion request” and identify the account, workspace, connector or interaction you want us to locate. If the request concerns a Meta product, include the account identifier or phone number used with the service only when needed to locate the relevant data. Do not send passwords, access tokens or unnecessary identity documents.
2. What happens next
We will acknowledge the request and may take reasonable steps to verify your identity or authority. We will delete or de-identify data within the verified scope, except information we must retain for legal, security, billing, fraud-prevention or dispute-resolution reasons, or while it remains in protected backup cycles. We will confirm completion or explain any lawful limitation.
3. Disconnect connected services
You can also disconnect supported connectors in AskJary and revoke access from the connected service. For a Meta product, you may remove the app from your Meta account’s Apps and Websites settings. Disconnecting stops future access but does not replace a deletion request for data already held by Jary AI.
4. Check request status
Reply to the acknowledgement email or contact support@askjary.com from the same address. Include the confirmation or reference number if one was provided.
5. Related privacy information
Read the AskJary Application Privacy Policy and the Jary AI website privacy statement for more information about collection, use, retention and your choices.